What are your rates?
Rates vary depending on the size of a project, which is why they aren't listed next to each service and you're prompted to contact me for a price quote. I am more than willing to work with your budget, but have found that my clients find my rates fair and on the lower end of the spectrum.
Traditionally, I try to charge a flat rate for most projects based on my own estimate of how long it will take me to complete it. For websites that would be one price for a five page website, for logo design that would be one price for initial design and one edit session, with any over time being billed at an hourly rate. All rates will be clearly discussed with the client and outlined in the proposal they receive once I have agreed to take on their project.
What is your turn around time?
Turn around time depends on the size of the project and how many other projects I have going on at the same time. This is a project I do in addition to working full time, so my time to work on your project is limited to my time after work and on weekends. I am very up front about this and will always ask you for your deadline before I accept your project. If I cannot meet your deadline, I'm not going to pretend I'll be able to, I'm going to tell you, and if we cannot work out an alternative, I can refer you to other designers.
What can I expect if I hire you to make a site for me?
Once we touch base and decide to work together, you will be sent a proposal that outlines the timeline of your project as well as a list of materials I will need from you in order to build your site. You will be expected to provide those materials in a timely manner and note that if you are late in providing them, your project will be put on hold until you are able to. This will cost you money if you have already purchased the website hosting and domain, and potentially cause frustration in the future if you show up months later with materials but I'm working on four other projects and cannot give the attention I'd originally allotted for yours to it. Again, a reason why deadlines are very important.